Privacy policy - Системи безпеки

Last updated: August 15, 2026

1. General Provisions

This Privacy Policy explains how DEBI SYSTEMS LLC (ТОВ «ДЕБІ СІСТЕМС») collects, uses, stores and protects the personal data of users of https://dbdebi.com/ (the “Website”).

We respect our users’ right to privacy and process personal data in accordance with the Law of Ukraine “On Personal Data Protection”, the Law of Ukraine “On Information” and other applicable legislation.

By using the Website or voluntarily providing us with personal data through a contact form, by telephone, email or by any other means, the user confirms that they have read this Privacy Policy.

Where the law requires separate consent for a specific type of processing, such consent will be requested separately.

2. Data Controller

The data controller and owner of personal data is:

DEBI SYSTEMS LLC (ТОВ «ДЕБІ СІСТЕМС»)
EDRPOU code: 45771603
Address: 19 Myru Street, Chernivtsi, Chernivtsi Region, Ukraine
Email: info@dbdebi.com
Website: https://dbdebi.com/

If you have any questions regarding the processing or protection of your personal data, you may contact us using the email address provided above.

3. Personal Data We May Collect

Depending on how you interact with us, we may process the following personal data:

name;
telephone number;
email address;
company name, job title and other professional contact information;
the content of an enquiry, message or commercial request;
information required to prepare a proposal or to enter into and perform a contract;
information about your interactions with the Company.

When you visit the Website, limited technical information may also be processed automatically, including:

IP address;
browser type and version;
device type and operating system;
date and time of the visit;
pages viewed;
the source from which you accessed the Website;
server logs;
cookies and similar technologies, where applicable.

The Website is not intended to collect biometric data, payment details, passwords, health information or other special categories of personal data. Please do not submit such information through the contact form.

4. How We Collect Personal Data

We may collect personal data:

when a user completes the callback form on the Website;
when a user contacts us by telephone or email;
during communication through messaging services or social media;
when preparing a commercial proposal;
when entering into or performing a contract;
automatically when the Website is visited, through server logs, cookies and other technical tools;
from the company or organisation represented by the user, where it has provided their contact details for business communication.

5. Purposes of Processing

We may process personal data for the following purposes:

to respond to a user’s enquiry;
to provide a requested callback;
to provide advice or consultation;
to prepare and submit a commercial proposal;
to conduct a survey of a customer’s premises and design a security system;
to enter into, perform and manage contracts;
to install, configure and maintain equipment;
to communicate with customers and business partners;
to comply with accounting, tax and other legal requirements;
to maintain the functionality and security of the Website;
to prevent fraud, misuse and technical attacks;
to analyse and improve the Website and the quality of our services;
to protect the Company’s legal rights and interests.

We do not use personal data obtained through the contact form for bulk marketing communications without the user’s separate consent or another lawful basis.

6. Legal Bases for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

the user’s consent;
the need to respond to a request or take steps before entering into a contract;
entering into and performing a contract;
compliance with legal obligations;
the Company’s legitimate interests, provided that such processing does not override the user’s rights and freedoms;
the establishment, exercise or defence of legal claims.

A user may withdraw their consent by contacting us at info@dbdebi.com. Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

7. Cookies and Technical Services

The Website may use strictly necessary cookies required for its proper and secure operation, the functionality of contact forms and the storage of user preferences.

Analytics or marketing cookies may only be used where the relevant services have actually been implemented. Where required by law, such cookies will only be placed after the user has provided consent.

The Website may also load fonts, software libraries and other technical resources from third-party servers. In such cases, the third-party provider may receive the user’s IP address and limited technical information about their device.

Users can restrict or disable cookies through their browser settings. Disabling strictly necessary cookies may affect the operation of certain Website functions.

8. Disclosure of Personal Data to Third Parties

We do not sell personal data or disclose it to third parties for their independent advertising purposes.

Within the purposes described in this Privacy Policy, personal data may be accessed by:

authorised Company employees;
hosting and technical support providers;
corporate email, CRM and other business service providers;
contractors engaged to perform a contract or provide requested services;
accountants, auditors, lawyers and other professional advisers;
public authorities, courts or law enforcement agencies where disclosure is required by law or necessary to protect the Company’s legal rights.

We provide such parties only with the information necessary to perform a specific task and take reasonable measures to ensure the confidentiality of personal data.

9. Third-Party Websites and Social Media

The Website may contain links to Instagram, Facebook, YouTube and other third-party resources.

Once a user follows such a link, their information will be processed by the relevant third-party service in accordance with its own privacy policy. DEBI SYSTEMS LLC does not control how personal data is processed on third-party websites.

10. International Data Transfers

Some providers of hosting, email, software libraries or other online services may operate servers outside Ukraine.

Where processing involves an international transfer of personal data, the Company takes reasonable measures to protect that data and carries out the transfer only where an appropriate legal basis exists.

11. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

enquiry and request data — while the enquiry is being processed and for up to three years after the last communication;
customer and contractor data — for the duration of the contract and for the periods required by accounting, tax and civil legislation;
technical logs and security data — generally for up to 12 months;
data used for marketing communications — until consent is withdrawn or the user opts out;
backup copies — until the applicable backup rotation cycle has been completed.

Personal data may be retained for a longer period where necessary to comply with legal requirements, resolve disputes or protect the Company’s legal rights.

At the end of the applicable retention period, personal data will be securely deleted, anonymised or destroyed.

12. Personal Data Security

We implement organisational and technical measures designed to protect personal data against:

unauthorised access;
unlawful use or disclosure;
accidental loss;
alteration, damage or destruction.

Access to personal data is provided only to individuals who require it to perform their duties.

However, no method of transmitting or storing information over the Internet can guarantee absolute security.

13. Your Rights

Subject to applicable Ukrainian legislation, users have the right to:

know the sources from which their personal data was collected, where it is stored and the purpose of its processing;
receive information about the conditions under which access to their personal data is granted;
access their personal data;
request the correction of inaccurate or outdated personal data;
object to the processing of their personal data;
request the restriction of processing or deletion of personal data where there is no lawful basis for its continued processing;
withdraw previously provided consent;
request protection against unlawful processing or accidental loss of their personal data;
submit a complaint to the Ukrainian Parliament Commissioner for Human Rights or apply to a court.

To exercise these rights, users may send a request to info@dbdebi.com with “Personal Data” in the subject line.

To prevent unauthorised access, we may request information necessary to verify the identity of the person submitting the request.

14. Automated Decision-Making

We do not make decisions that produce legal or similarly significant effects for users solely on the basis of automated processing of their personal data.

15. Children’s Data

The Website and the Company’s services are intended for representatives of businesses and organisations, as well as adult users.

We do not knowingly collect children’s personal data. If we become aware that the personal data of a minor has been submitted without the appropriate consent of their legal representative, we will take reasonable steps to delete it.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legislation, the operation of the Website or our personal data processing practices.

The current version will always be published on this page together with the date of the latest update.

17. Contact Information

DEBI SYSTEMS LLC (ТОВ «ДЕБІ СІСТЕМС»)
Email: info@dbdebi.com
Address: 19 Myru Street, Chernivtsi, Chernivtsi Region, Ukraine